Frequently Asked Questions
Everything you need to know about shopping with White Coffee.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' button with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
What is White Coffee's return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
Are your materials ethically sourced?
Sustainability is at the heart of White Coffee. We partner exclusively with fair-trade certified factories and prioritize organic cotton and recycled fabrics in our seasonal collections.
Can I change or cancel my order after it's been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna.