Returns & Exchanges
At White Coffee, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure that all tags remain attached and the garment is in its original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original White Coffee packaging and include the printed return slip inside the box.
- 3.Ship It Back
Attach the prepaid shipping label to your package and drop it off at any authorized courier location near you.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5 to 7 business days.